We respond to posts as quickly as possible, and most typically within a few minutes to a few hours of our live chat service. Some additional times or days may be available when we have available peer volunteers.
Our current scheduled chat times are: TBA
We cannot review all messages or confirm the validity of all information posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the content of any message that has not been posted by our peer volunteers. Messages express the views of the author of the message, not necessarily the views of BIONIC.
What is the app?
Who is B.I.O.N.I.C?
Rules and Guidelines:
B.I.O.N.I.C. is an organization that stands for Believe It Or Not I Care! We are made up of Cordova Jr./Sr. High School students working in correspondence with the Cordova Family Resource Center to help better the teen community! We hope to be a friend, mentor, and leader to those in our school, life, and entire community! Together we want to tackle issues in Cordova in healthy ways to get positive results. BIONIC's mission is to create a dynamic and caring school and community culture through communication, prevention education, and relationship building that reduces conflict and stressors while fostering teamwork and healthy relationships.
How fast are questions asked in the app answered?
Before you register:
The goal of this website/app is to create a safe environment for Cordova’s teen population, 13 and older, to receive help and guidance from specially trained peers. B.I.O.N.I.C. developed this app as a way for teens in Cordova to ask for help, get advice from their peers, and find resources. The job of this app is to provide a safe venue for discussion of emotional issues, romantic issues, and seek resources to get you through it. We understand that talking about personal issues can be scary and want this website/app to be the first step when seeking help. Information found on here is provided for educational purposes. It is not meant to and cannot substitute for advice or care provided by an in-person medical professional, counselor, or therapist. The information on this website/app is not meant to be used to diagnose or treat a health problem, disease, or for prescribing any medication. You should always consult your own healthcare provider if you have a health problem, medical condition, or mental illness. B.I.O.N.I.C. feels that teens in Cordova need help but are afraid to ask adults. This website/app is a place where you can talk with a specially trained peer and they can help you with whatever you need and be a link to a professional for those really tough problems.
You should NEVER be invited by anyone to disclose personal identification or invited into private discussions away from B.I.O.N.I.C.’s website/app. Our chat does not allow users to post personally identifying information -- such as pictures/photos, real names, email or post addresses -- and does not have user PM, chat or personal avatars enabled to help protect you and your privacy.
You should never receive an email from anyone from B.I.O.N.I.C. Unless: you have submitted an advice question.
You may receive an email notice: of a member suspension or warning due to violation of our guidelines, you have asked to be notified of responses to a message board thread, you have registered for a member account in which case you will receive an email with your username and password. If you have sent us an email through our contact form with a question, you may also receive email back addressing that question or referring you to what you have requested, but the nature of that email will always be professional and brief, without another response from us unless you email again. In very limited circumstance, we will sometimes engage some users in email should they be in profound crisis and need help for a situation in which posting in public areas would put their privacy or safety at risk.
If you ARE ever personally solicited in any way by anyone claiming to be representing B.I.O.N.I.C, invited into private sexual or otherwise personal conversations, or are asked to provide personally identifying information. PLEASE notify us and/or another trusted adult or Cordova Family Resource Center immediately.
How will we protect your privacy in the app?
The subject matter discussed on this website/app is an extremely sensitive subject. B.I.O.N.I.C. takes this responsibility very seriously and requires it’s users to do the same. Cooperation is a must for a successful and safe online community. If people are harassed or put down, or if language is used which is discriminatory or insulting, no one feels safe: if personally identifying information ends up on our pages, it can compromise our users safety. For this website/app to become popular and respected the rules will be enforced.
By making a user profile for our message boards, you agreed to this set of rules and regulations, after which you clicked “I Agree.” Please respect these rules and guidelines. If another poster isn’t abiding by the rules or is harassing you, please inform us immediately via email. email@example.com
How can I protect my privacy when using the app?
Protecting your privacy is important to us, and we will do our best to help with that. When registering, you will be assigned a username. Each user will be assigned the username anonymous and a random number.
You also need to protect yourself. This is how you can do it. Please do not put any personally identifying information in comments, board posts or advice questions, like your email, snapchat, Facebook, or other handles you use. Don’t use real names of people, schools or places in any content you post here. If you make the effort to protect your privacy in ways we can’t control, we’ll help you protect it in the ways we can. You may not post any personally-identifying information, such as full names, phone numbers, personal photos, links to social networking APPs, and/or email or postal addresses. Search engines cache our boards, so posts you make here will be in search engine listings, which we cannot control. Once you post on the boards, understand your post is permanent. It’s up to you to only post what you are comfortable having viewed publicly and permanently. If there is anything, you do NOT want seen on the internet, even anonymously, or potentially be posted here until the end of time, don’t put it here.
In case of Emergency: We reserve the right to reveal your identity in the event of a harassment or abuse complaint, legal action arising from any message posted by you, or need for mandatory reporting such as stating they are at risk of harming themselves/others in any way or admittance of sexual abuse, sexual assault, teen dating violence, domestic violence, or child abuse. We will inform users of our intent before doing so for a reason other than harassment, abuse complaint, legal action, or mandatory reporting.
There are certain actions and areas of the app that will require you to provide some information, such as:
The message boards
Sending an e-mail question
Leaving a question for Peer Volunteers
Registering as a user to leave comments or other content
1. Information You Choose to Provide
In order to gain access to certain areas of the website/ app or to use certain features, you may choose to provide information. If you do submit information to us, we will use that information for the purposes for which it was submitted. For example:
• If you register for the message boards forums, we will ask for your date of birth. You will also need to provide your email address, which is publicly hidden. Home address and phone number. You will be identified on the forums by an assigned user name for your safety and privacy. We will have a record of all of this information and we will use it only to allow you to interact with our website/app, general statistical purposes, and emergencies.
• We will receive any other information you choose to provide, such as e-mail questions, answers to polls, feedback, articles or other materials you submit.
In addition to the uses described above, B.I.O.N.I.C. reserves the right to share information you provide with legal authorities if we find it necessary to investigate, prevent, or take action regarding suspected fraud, situation involving threats or potential harm to the safety of any person or property, or if required by law (such as if required by a subpoena, court orders or other legal means).
2. Submission of Materials and Information by Users
When you submit an e-mail, a forum post, website/app comment, or other material to the app, you are authorizing B.I.O.N.I.C. to read it, edit it, publish it on the website/app or in any of our future publications and authorize other organizations to publish it. This means your submission can be read publicly, downloaded and copied, as well as in other on-line or off-line forms. If you don't want your forum post, comment, or other materials to be posted and read by others, do not submit it. After posting a submission, B.I.O.N.I.C. may edit it for reasons of clarity or to protect your privacy. Furthermore, all of the material you submit must be your own creation -- not copied from someone or something else. Once a submission is published on the app, B.I.O.N.I.C. may take it down for any or no reason.
Registration, polling, forum topics, along with our accounts of what pages users are reading the most, will be compiled into statistics to inform us about your needs and interests.
3. Information Automatically Collected and Stored
As is true of most websites/apps you enter, we automatically collect and store some information about your phone and your visit in log files. This information includes your phone's Internet Protocol (IP) address; the domain from which you access the app; the name, version, and specifications of your phone and your phone's operating system; the date and time you arrived at our app and how long you spent on the app.
We use this information to formulate statistics that show the number of visitors to the different sections of our app and to help us make our app more useful to you. These statistics do not reveal personal information.
4. Cookies (not the kind you can eat)We use session cookies on the main app and the boards to allow use of certain features only by members, to track the number of times you have used a certain feature and to keep track of unique visitors. .
You are solely responsible for the content of your messages, and agree to indemnify and hold harmless BIONIC and Cordova Family Resource Center with respect to any claim based upon transmission of your message(s).
Information on this Website/APP is for informational purposes and cannot substitute for the advice provided by an in-person medical professional. You should always consult your own physician, medical advisors, counselor or therapist if you have a health problem, medical condition, or mental illness. This website/app can support and provide additional information once you get a diagnosis and treatment, but we cannot diagnose any user nor provide or advise about treatment for any medical conditions. If you are in immediate danger such as abusive or dysfunctional family or partner situations; we can help with support around these issues once you are out of immediate danger, or help you find the appropriate help to get safe.
By registering as a user and click agree to the rules and guidelines, you agree:
You will not use this website/app to post any material which: is knowingly false or defamatory, abusive, harassing or threatening, invasive of a person’s privacy, or otherwise violate of any law. Information posted which is to our knowledge, false or incorrect may potentially endanger; those who post them may have their posting privileges suspended, or blocked from use.
You agree not to post any copyrighted material (unless you own the copy write, within fair use or you have express permission of the author to post it).
May not use more than one username for posting. Friends or family may not borrow your handle for their posts: each user needs their own registration.
You will not post solely to complain, potentially harm or insult users of this website/app (this includes our peer volunteers). If you have a concern or complaint regarding any aspect of this website/app or its boards you may email it to us here:firstname.lastname@example.org
Please also be mindful of linking to other websites/APPs: sites/APPs which have over-18 warnings, which are geared only to adults or which have content which is hateful, or inaccurate are not permitted as links here.
As a private entity, we reserve the right to delete any message or user for any or no reason whatsoever, without notice or warning, at any time. Advertisements or solicitations are not allowed on this board without our express permission.
Things that will get you in hot water and may result in warning, suspension or a ban are:
Falsifying information or identification via multiple handles, copyright infringement or other means
Harassment of any sort
Misuse of the boards in terms of things like trying to use them as a dating service or a place to practice writing sexual fiction, posting only to incite conflict or crisis
Three or more of your posts closed, deleted
Three or more warnings given due to misuse
Refusal to comply with any of the guidelines
We reserve the right to stop answering a user’s question on a given topic if:
That user has already been answered by one or more peer volunteers, but continues to ask the same questions repeatedly
We know that user to be a fraud or a previously banned user
Ongoing, persistent relationship conflicts, which have not been resolved over time and/or with help and coaching from a professional. For help with those: you and your partner may need to consult with an in-person counselor, mediator or therapist.
We reserve the right to refuse or remove questions, which pertain to explicit sexual techniques, or illegal activity, which includes, but is not limited to such questions and subjects as:
How to perform specific sexual activities
Illegal drug use or abuse, or illegal or patently unsafe sexual activities;
Stated intent to engage in potentially dangerous, harmful or illegal activities or practices
This website/app cannot help with:
Medical emergencies or a medical evaluation
Treatment or advice, about a suspected or ongoing infection, chronic pain condition, sexuality issue, concern or problem that has come up related to or deeply impacted by a health condition. Please ask someone very educated in your condition.
For help with those, see: An in-person healthcare provider via a clinic, hospital, or private practice. If you need help finding or accessing one, call your insurance provider if you are insured, or contact city public health or social services office. For online information about overall health or specific conditions, we suggest the Mayo Clinic, the NHS, or the World Health Organization.
Ongoing mental health issues or conditions like anxiety disorders, clinical depression, bipolar disorder or persistent phobias, or users stating they are at risk of harming themselves or others in any way.
For help with those, see: A mental or general healthcare provider. For extra online support or information, you can check out the National Institute of Health, Mental Health, here, or Mental Health @ NHS Choices here. If you feel at risk of self-harm or suicide, calling 911 or a suicide hotline is the right next step.
We reserve the right to reveal your identity in the event of a harassment or abuse complaint, legal action arising from any message posted by you, or need for mandatory reporting such as harming themselves/others or admittance of sexual abuse, sexual assault, teen dating violence, domestic violence, or child abuse.
Abusive or dysfunctional family or partner situations where you are in immediate danger and need help. For help with those, contact Cordova Family Resource Center 424-HELP. You may also call the police, or go to the hospital emergency room and ask for help. We can help with support around these issues once you are out of immediate danger, however, or help you find the appropriate help to get safe.
Legal advice. For legal help, see: A lawyer or contact your local legal aid service. Looking for age of consent laws and policies? Check out: Worldwide Ages of Consent @ Avert.
Help or counseling for those who are currently perpetrating or have perpetrated emotional, physical or sexual abuse or assault. For help with that, see: A mental healthcare provider, such as a therapist or counselor.
Psychic services for example: "When will my period come?", "Am I pregnant?", "What is my boyfriend/girlfriend thinking?". We can help you think through the problem but can’t solve them.
Any issues you may have at other websites or apps, such as bullying or harassment, issues of differing information, lack of service, etc. For help with those, see: Those other websites or apps. Look for a contact administrator, owner or moderator.